Based in New York


Let’s talk about what you’re working on.

I’m a user experience designer specialized in civic services. I use service design to work out how a service should actually run, then turn that into the interfaces and tools people use. Whatever stage you’re at, we can figure out how to build it together.

SEND A MESSAGE

Messages go straight to my inbox.

OR REACH ME DIRECTLY

WHERE

New York

LANGUAGES

English and Spanish

IF YOU WERE CURIOUS

A few things people usually ask before writing.

What kind of work do you take on?

Discovery and research, service blueprints, workshop facilitation, information architecture, content strategy and governance, wireframes, and web design.

Who do you usually work with?

Private & Public agencies, universities and city teams, on the services people rely on every day: financial aid, housing, public parks, city websites.

Who have you worked with?

Blenderbox (Battery Park City Authority), the Center for New York City Affairs (Understandingfafsa.com), the NYC Department of Education, IBM Quantum.

What should I send?

Whatever you have. A rough idea is fine, and so is a half-finished brief. It helps to know what you are trying to do, who it is for, and where you are in the process.